IMMEDIATE START | £12.60 PER HOUR | ONSITE | EXETER
Company Overview:
Our client is a well-established outsourcing and customer engagement specialist, supporting businesses across a range of sectors with tailored campaign delivery and relationship management solutions. They pride themselves on delivering results-driven services while maintaining a supportive and collaborative working environment.
Role Overview:
We are recruiting Customer Service Advisors for an immediate-start temporary assignment supporting an inbound energy services campaign. This is a fully onsite role in Exeter where you will be the first point of contact for customers, responding to enquiries with professionalism and care. Full training is provided, making this an excellent opportunity for individuals with customer service experience looking for a short-term role in a supportive team environment.
Responsibilities of the Customer Service Advisors:
* Handle inbound customer enquiries relating to energy services via telephone and email
* Provide accurate, clear and professional information to customers
* Update and maintain internal systems with accurate customer records
* Deliver a consistently high standard of customer service
Requirements of the Customer Service Advisors:
* Previous customer service experience, ideally within a contact centre environment
* Confident communication skills with a professional telephone manner
* Comfortable working in a fast-paced inbound environment
* Good IT skills with the ability to navigate multiple systems efficiently
Benefits:
* Temporary contract with immediate start, subject to references and right to work checks
* £12.60 per hour plus accrued holiday pay
* Full training provided at the start of the assignment
* Supportive onsite team environment
* Monday to Friday working hours, 8.30am to 5.00pm
If you are available immediately and enjoy delivering excellent customer service, we would love to hear from you.
Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
We are dedicated to fostering a diverse, equitable, and inclusive recruitment process. We actively seek to hire talented individuals from various backgrounds and ensure our practices are unbiased, evaluating every candidate based on their unique qualifications and potential.
Recruitment Consultant: Georgia Parkhouse
Ref: 11143