We are looking for a friendly, enthusiastic individual to join our team at the Abergavenny Hotel. The hotel consists of 20 bedrooms and a bar. The guests enjoy a continental breakfast in the mornings, and a selection of cocktails, wines and beers in the evening. We also serve a simple snack menu.
The hours available will mainly be afternoon/evening shifts, however the occasional breakfast shift may be required, depending on business levels. It's a great opportunity to expand on your hospitality knowledge and strengthen your customer service skills, in a supportive environment.
Responsibilities
* Greet and assist customers with a friendly demeanor, ensuring a welcoming atmosphere.
* Serve food and beverages while adhering to food safety standards.
* Manage customer inquiries prior to arrival to ensure their stay is as smooth as possible.
* Maintain cleanliness and organisation of the front-of-house area, including dining spaces.
* Assist with administrative tasks, process payments using SecureTrading and handle cash in the till.
* Carry out weekly cleaning tasks and stock rotation.
The ideal candidate will have bar and hotel experience, however, full training will be given. Reliability, organisation and the ability to work independently are required for this role. Above all, a positive attitude and the desire to provide great levels of service in a relaxed and friendly environment are what we are really looking to find in our next team member.
If you feel you'd be a good fit for the role, we'd love to hear from you
Job Types: Part-time, Permanent
Pay: Up to £12.21 per hour
Benefits:
* Free parking
Work Location: In person