Company Description
Royal Garden Hotel is a five-star luxury hotel located in the heart of Kensington, overlooking Hyde Park and Kensington Palace. With 396 elegantly designed rooms and suites, the hotel caters to both business travelers and leisure guests seeking comfort and style in central London. Guests can enjoy award-winning cuisine and a relaxed cocktail bar with live music, while versatile meeting and event spaces can accommodate a variety of gatherings. The hotel also features an onsite health club and spa, offering a haven of relaxation. Experience tailored luxury hospitality at Royal Garden Hotel.
Role Description
This is an on-site, full-time role for a Security Officer located on High Street. The Security Officer will be responsible for maintaining a safe and secure environment at the hotel. Daily tasks include monitoring surveillance equipment, inspecting buildings and access points, authorizing entry, and preventing potential security threats. Additionally, the Security Officer will provide excellent customer service to guests and staff, patrol the premises, and respond to alarms and emergency situations. The role requires adherence to hotel security policies and procedures while maintaining a welcoming atmosphere.
Qualifications
* Experience in security operations, surveillance, and emergency response
* Proficient in using security equipment and technology
* Strong communication and customer service skills
* Ability to work independently and make quick decisions under pressure
* Knowledge of security protocols and procedures
* Physical ability to patrol and inspect various areas of the hotel
* Relevant certifications in security or related field are a plus
* Experience in hospitality industry security is beneficial