At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! We are looking for a ***Customer Service Advisor- Sales***to join the team at our Salisbury Farm Lane branch.**What you’ll be doing:*** Get to know our product lines and services in order to make the most of all customer interactions in line with our values* Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible* Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey* Keep the branch and yard looking clean and tidy, to make a great first impression on our customers* Maintain stock levels, carrying out regular stock counts* Work with colleagues to suggest opportunities for improvementWe provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). **Hours – 7.30am – 5.00pm Monday to Friday and every other Saturday morning 8am-12pm****Location:** Farm Lane, Churchfields Road, Salisbury, SP2 7NG**Key** **Responsibilities:** * Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values* Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible* Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey* Keep the branch looking clean and tidy, to make a great first impression on our customers* Maintain stock levels, carrying out regular stock counts* Work with colleagues to suggest opportunities for improvement **Required Skills and Experience:*** Previous industry experience preferred but not essential* Experience in a customer facing environment* Passion for working with people* A positive can-do attitude At **Jewson**, we're proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
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