Job Opportunity: Workshop Controller
The Holdcroft Motor Group is seeking an experienced Workshop Controller to lead our multi-brand dealership site in Crewe, including Nissan, Dacia, Hyundai, and GWM. The successful candidate will act as the key liaison between the workshop, Service Advisors, and the Service Manager, ensuring smooth daily operations within the service department.
In this role, you will organize and schedule technician work, drive profitability through efficiency, and stay updated with manufacturer technical updates and DVLA guidelines. You will also handle technical customer concerns and maintain excellent communication throughout the department.
What We Are Looking For:
* NVQ Level 3 or equivalent qualification (City and Guilds or BTEC) with experience in a franchised dealership.
* Familiarity with Dealer Management Systems such as Keeloop Kerridge Rev 8 (preferred but not essential).
* Strong organizational skills with high attention to detail and the ability to meet deadlines.
* Understanding of workshop KPIs and warranty procedures.
* Motivated team player with a supportive attitude.
* Willingness to learn and stay updated with technical and product information.
* Excellent customer service skills and a positive attitude.
* Enthusiastic, dynamic, and team-oriented personality.
* Valid UK driving license.
If you believe you are a suitable candidate for this role, please apply now. We look forward to hearing from you.
Additional Benefits:
* Competitive salary, commission, and bonus scheme
* In-house training program
* Colleague referral bonus scheme (up to £1,000)
* 31 days holiday
* Employee assistance programme
* Free flu jab
Job Details: Permanent position | Posted on 2025-05-28 | 4 days ago
Skills:
* Experience working in the Motor Trade
* Full UK driving license
Join the Holdcroft Family
Our business is built on outstanding customer service, trust, and quality products accumulated over 50 years. We invest in our employees and foster a supportive and satisfying work environment. We value hardworking, enthusiastic individuals ready to rise to challenges and be part of our success. We offer competitive salaries, extensive training, and career development opportunities. Join us and realize your potential with industry-leading brands, whether in Sales, Service, Administration, or other teams.
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