JOBTITLE:Controller/CCTV OperatorLOCATION:BeaconEastbourneShift Work (4 on- 4 Off) – Full Time42 hours average £13.45REPORTINGTO:Supervisor/Manager
Are you looking for a role that will keep you busy and is never boring?
Job Description Overview
Supportingthe site in the control roomtoensure safetyofcustomers,buildingsandpersonnel.
Tosupporttheoperationofthesecurity and cleaning,ensuringexceptionalserviceisprovided, andensurethatallassignedtasksarecompletedinaprofessionalandtimelymanneradheringtoall relevantlegislation.
Duties and responsibilities:
* Operationallysupport indeliveryoftheagreedservicelevel.
* Manageyourshiftteamincludingdistributionofdailyrotas,dailybriefings/rollcall,administrationandholidaymanagement.
* Monitorandcontrolofthe teams’dailydutiesandactionstoensurecomplianceandmaintainhighstandards.
* Assistin leadingtheteambyfosteringteamspiritandco-operation,theencourage open expressionofdifferingideas andopinionsandensuringresolution.
* Assistandsupport induction andtrainingneedstoensuretheyareidentifiedandappropriatetraining&developmentisdelivered.
* Support indeliveryof SOP’sandmaintenanceofappropriatedocumentationsets acrossthe security Team.
* Assistwithauditingofallsitepracticesandprocess
* AssistinmaintainingcompliancewithallHealth& Safety legislation.
* Promoteasecureandsafeworkingenvironmentonsitethroughtheimplementationandcontinuous improvementofagreedHealthandSafetyactions.
* AssistandbeapointofcontactforIncidentManagement,ensuringthat incidentsarecorrectly managed andescalatedasperclientspecifications.
* CompletetherequiredIncidentreportsintheevent ofanincident,focusingonqualityandtimelymanner.
* Ensurethat any complaints aredealtwithin aprofessionalandtimelymanner.
* Toestablishandmaintainsatisfactoryrelationshipswithindividualsat alllevelswithintheCompany andtheClient organisation.
* ManagetheprovisionofCCTV,accesscontrolsystemsandalarmsystems.
* Ensurethat allequipmentprovidedtoassistsecurity isfullyoperationalwithany issuesreported.
* Ensurethatthereisarobustandeffectivekeycontrolprocessinplace.
* Clientliaison,workingcloselywiththeCentre Management Team and Security Supervisor.
* Otherday-to-dayresponsibilitiesasdictatedby circumstancesandtheneeds ofthebusinessandclient.
PersonSpecification:
* Have a one team approach
* Able to take ownership of all situations to ensure tasks are completed
* Flexible approach to change
* People Management Skills
Essential:
* Experience of working within the Security Industry
* Excellent organisationalskills with the ability to balance competing priorities and workloads.
* Holds SIAS Security Licence – Door Supervisor & CCTV Licence
* Excellent written and verbal communication skills.
* People Managing experience
* Ability to remain calm under pressure.
* Adaptable and flexible in approach to work required.
* Willingness and ability to work effectively within a team.
* Report writing/Presentation skills.
* Proactive approach to learning in the role and identifying own training needs as appropriate.
* Can “do” attitude
* Excellent observational skills
* Flexible approach to the role
Desirable:
* First Aid trained
* Experience of delivering training using company guidelines
BENEFITS
* Company sick pay after passing probation
* Death in service x4 salary
* Range of discounts from businesses located at Bh2.
* Perks at work Benefits Scheme
* Cycle to Work Scheme
* Pension
* Full Uniform Supplied
* Progression through internal promotions and succession planning
* Access to a catalogue of training courses through the Apprenticeship Levy Mercury Training
Side Note:
All security personnel are required to be vetted in accordance with Guidelines on Security Screening (BS7858) covering a period of five years.
Failure to accurately and fully disclose work history may be detrimental to gaining employment with ABM. You will need to be able to evidence a minimum of 5 year's written work history – this evidence needs to include any gaps of over 31 days and periods of self-employment.
Successful candidates will be vetted by ABM before employment is confirmed. ABM take the vetting process extremely seriously and have a dedicated team who validate employment and investigate gaps. For this, candidates who are invited for an interview must be able to provide a full 5 year or back to school/work history, accounting for any gaps and proof of right to work, address and SIA DS licence. Failure to provide this evidence will result in ABM not being able to comply with the BS7858 Standard (the British Standards Institution for screening individuals employed in a security environment) and therefore no offer of employment is able to be made.
This job description is intended to give the postholder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the postholder throughout the period of employment.
The job description may be varied from time to time by the Company to reflect changes in the postholder’s role and/or the needs of the business.
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