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Payroll manager

Sunderland
Mental Health Matters
Payroll manager
Posted: 8h ago
Offer description

Salary: £38,397 rising to £42,723
Hybrid: Waterside House, Sunderland Enterprise Park, Sunderland, SR5 2TZ - 2 days per week in the office, and 3 days working from home
Contract: Permanent - 37.5 hours per week (full time) - 9am to 5pm Monday to Friday


About Us:
MHM is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce. Our people are the driving force of our organisation, and we are committed to looking after our workforce within a values rich environment. We offer a host of benefits for colleagues joining us including hybrid working, an enhanced pension scheme, and an enhanced employee assistance programme.

The Role:
Reporting into the Finance Manager, the successful candidate will lead a small payroll team and work collaboratively with our HR department to ensure that our monthly payroll is fully processed and paid in a timely and accurate manner.
MHM have over 600 employees and we operate more than 1 standard set of employment terms and conditions, and because we use a fully integrated payroll and HR system called iTrent, a full end-to-end understanding of each pay element is required.

Ideal Candidate:
The successful candidate will have significant experience of leading the monthly payroll process covering all aspects from pensions and auto-enrolment through to SSP, SMP and an understanding of 365/260 payroll adjustment calculations. They will also hold a relevant payroll or equivalent qualification that covers the core aspects of payroll, and will carry out their own annual CPD. They will have excellent attention to detail, be logical and methodical in their approach, be confident and competent with computers (we use Microsoft Office 365), and hold strong written and verbal communication skills to help deliver excellent internal and external customer service.


What we offer:
You will go through our comprehensive, in-person training program in your first week of employment and beyond which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.

In addition, you will receive:

* A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service
* A 5% contributory pension scheme, with the opportunity to increase contributions.
* A holistic approach to your health and wellbeing, including Employee assistance programme, personalised wellbeing action plans and access to a Virtual GP Service
* Enhanced family friendly policies, pay and leave.
* Cycle to work scheme.
* Discounted gym membership.
* Healthcare cash plan.
* A discount platform covering online, high street and supermarket purchases.
* You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role
* Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career.

How to Apply:
We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the shortlisting questions to demonstrate how you meet the Person Specification criteria. If you have any additional supporting information you would like to include, you can add this into your application form.

We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone.

Closing date: Tuesday 18th November 2025.
Please note, we reserve the right to close the advert early if we receive a high volume of applications. We therefore encourage interested candidates to apply as soon as possible.

Due to the expected volume of applications only shortlisted candidates will be contacted with interviews planned to be held W/C 24th November 2025.

If you have any questions and/or would like to discuss the vacancy before applying, then please email the hiring manager Steven Moyes -

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