Job Title: QA Customer Support
Location: Slough, UK - 3 days onsite in a week
Duration: 1 year Contract
Job Description:
* Significant experience (5-10 yrs) working within a GMP-regulated pharmaceutical – ideally biologics or biopharmaceutical – environments and/or relevant QA experience Level* Advanced - 5-10 years
* Education/Degree Required - Field of Study Science related discipline
* Leads the timely establishment of customer Quality Agreements (QAA) between Client and Customer
* Acts as primary Point of Contact for Quality Agreements for the functional teams
* Represents Client with regard to manufacturing and analytical testing in negotiations
* Quality Agreements for both the Client internal network and the face to the customer
* Provides the consistency between Client internal processes/standards and commitments in QAAs
* Setting up an efficient system to track the completion status of QAAs and monitor the requirements for periodic review, initiate periodic review where required · Executes establishment and maintenance of the QAA process within Client
* Participates in global QAA SOP revision working group
* Improves currently existing tracking tools and established way of working
* Creates new solutions in the field of QAA-related document life cycle
* Provides training about the QAA structure and content to the functional teams within Client