As a Client Services Account Executive at Whistl, youll manage a portfolio of clients and support campaigns from onboarding through to delivery and reporting. Youll handle a busy email inbox and phone queries, acting as the main point of contact and fostering strong client relationships. This is a varied role for a confident and proactive people person who enjoys developing connections, managing multiple priorities, and delivering excellent service. It will suit someone who is organised, detail-focused, confident on the phone, and thrives in a fast-paced team environment where no two days are the same. Using Excel and data insights, youll assist with quoting, rate management, and reporting while working with internal teams and external partners to ensure campaigns run smoothly. Bring your skills to an industry leader and play a key role in delivering successful client campaigns. Youll be part of a collaborative, fast-paced team where your contribution directly supports client success and business growth. Apply today to join Whistl as a Client Services Account Executive About the Role Key Responsibilities Manage day-to-day client relationships as the primary contact via email and phone Support campaigns from onboarding through to delivery, reporting, and follow-up Handle a busy email inbox and respond to client queries professionally Prepare proposals, welcome packs, and post-campaign reports Assist with quoting, rate management, and invoicing Use Excel to track bookings, analyse campaign performance, and maintain accurate records Liaise with internal teams and external partners to support smooth campaign delivery Identify and help resolve client issues to support retention and satisfaction Additional information Based in Marlow Occasional travel and flexibility with hours may be required Full UK driving licence preferred Hybrid working is available after a successful probationary period Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements Essential Confident and professional communicator, particularly on the phone Strong ability to manage multiple tasks and deadlines in a busy environment Excellent attention to detail, particularly with data and documentation Organised, proactive, and comfortable taking ownership of tasks Positive team player who builds good relationships with colleagues and clients At least 1 year of customer service or client-facing experience Comfortable using Microsoft Office, particularly Excel GCSEs (46 including English and Maths) and A-level/BTEC or equivalent Desirable Stronger Excel capability (e.g. pivot tables, lookups) Experience in media, logistics, postal, or campaign-based environments Previous experience supporting accounts, campaigns, or client services teams