Overview
Grade: 4.2
Hours: 40 hours per week
Location: Veolia, Lumley Street, Sheffield, S4 7ZJ
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.
As a Service Coordinator you’ll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you
* 25 days of annual leave plus bank holidays
* Access to our company/people's pension scheme
* Discounts on everything from groceries to well known retailers
* Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
* 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
* One paid day leave every year to volunteer and support your community
* Ongoing training and development opportunities, allowing you to reach your full potential
What you’ll be doing
* To liaise with drivers, customers and colleagues to ensure smooth running of service and ensure all crews / supervisors are in possession of relevant events and tasks at required times.
* Monitor in‑cab progress throughout the day, raising any issues immediately. Snapshot to be circulated to all collections supervisors and management at 09:00, 11:00 and 13:30.
* Carry out reallocation of work as required from direction of supervisors and management.
* Liaise with supervisors and management to ensure access/roadwork issues are visited by supervisors; photographs of missed collections, access and roadworks are saved.
* Engaging with other internal departments to ensure operational delivery (e.g., admin, customer services, collections, workshop, communication).
* Monitoring Vision system for Drivers Hours to cover leave.
What we’re looking for
* Previous experience of monitoring and using data to measure progress/performance.
* Dealing with scheduling, transport or collections and deliveries
* Work to timebound objectives
* IT Skills - proficient and keen to learn further
* Operational knowledge
* Waste / environment legislation knowledge
* Health and safety legislation knowledge
What’s next?
Apply today, so we can make a difference for generations to come.
We’re proud to be named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This recognition reflects our commitment to our people and to a rewarding, purposeful career.
We’re dedicated to supporting you throughout your application journey, offering reasonable adjustments where appropriate. As a Disability Confident Employer, we will offer an interview to applicants with a disability or long‑term condition who opt in to the Disability Confident scheme and meet the minimum criteria for our roles. We are committed to fair treatment and an inclusive workplace where everyone can thrive.
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