Overview
Are you passionate about delivering exceptional customer service and being the friendly face that sets the tone for a positive experience? As a Receptionist at RAF Benson in Wallingford, you'll be at the heart of our operation—ensuring smooth communication, creating a welcoming environment, and always putting the safety and satisfaction of our customers first. Our admin team plays a crucial role in running a seamless, efficient service for all our clients and visitors.
Responsibilities
* Be the first impression: Greet all visitors and customers with warmth and professionalism, setting the tone for a 5-star experience.
* Direct and connect: Ensure guests are seamlessly connected to the right departments or team members while adhering to visitor management protocols.
* Elevate the experience: Deliver outstanding service across all touchpoints, from hospitality to workplace support and meeting room setup.
* Assist with inductions and onboarding processes, contributing to a smooth and professional welcome for new staff or contractors.
* Maintain a positive and approachable presence, ensuring every interaction is courteous, efficient, and memorable.
* A collaborative mindset and strong communication skills—you\'re a team player who thrives in a dynamic environment.
* The ability to stay calm, focused, and organized—even when things get busy.
* Previous receptionist or customer-facing experience is a plus, but a proactive, customer-first attitude is what really matters.
* A genuine interest in health, safety, and maintaining a secure, professional environment for everyone.
* A desire to learn, grow, and take the next steps in your career—we\'ll support you every step of the way.
* A working knowledge of Microsoft applications (e.g. Microsoft Word, Teams, etc.).
* 37.5 hours per week.
* Monday to Thursday: 08:00 - 16:30 and Friday 08:00 - 14:00.
* £12.71 per hour.
Qualifications
* Proactive, customer-first attitude is essential.
* Interest in health, safety, and maintaining a secure, professional environment.
* Desire to learn and grow within the role.
Benefits
* Sodexo Benefits
* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day
#J-18808-Ljbffr