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Vacancy details
Talent pool
Operations - HE - Professional Services
Title
Student Enrolment Advisor
Contract type
QA HE Ltd FTC
Job advert
Student Enrolment Advisor within our Compliance Team
6-Week Fixed Term Contract Fulltime Mon-Friday 9am-5.30pm
On Campus Customer Service Role
Birmingham City Centre
Do you have experience within a busy student facing or customer support environment? Are you used to a fast paced, customer facing role where you are constantly multi-tasking? If so, we have the perfect opportunity for you!
About our role: You will be responsible for verifying the eligibility of prospective students to study in our institution, ensuring student documents are all in order as required. Additionally, you will guide students through the enrolment process, providing essential information and support to facilitate a seamless transition into their chosen programs.
Your ability to give our students an excellent level of customer service is vital to our student success. Good IT, ability to use our CRM system, Word and Excel skills a MUST!
Start date early September
Bring Your Experience
Good administration skills with high attention to detail.
Excellent knowledge of Microsoft Office applications, in particular, Excel and Word.
Excellent written and oral communication and interpersonal skills.
Managing a busy and varied workload, in a pressurised environment, adhering to deadlines.
Exceptional problem-solving skills with the ability to work on own initiative.
Ability to use initiative when required.
A Little More About QA
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how!
Simply hit the apply button.
Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
The successful candidate will undertake a Basic DBS check.
#customerservice
#administration
#education
#excel
#qahighereducation
#enrolment
#birmingham
#students
#graduate
Vacancy location
Location
West Midlands, Birmingham, Birmingham (Louisa Ryland House)
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Education and Training
* Industries
Education Administration Programs
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