Hire Desk Controller - Castleford | Join a growing hire business with strong benefits and real career stability We're recruiting for a Hire Desk Controller to join a busy and expanding depot in Castleford. This is a fantastic opportunity for someone with experience in the tool or plant hire sector who enjoys working in a fast-paced, customer-focused environment and wants to be part of a supportive and growing team. Why apply for this Hire Desk Controller role? You'll be joining a business that values its people and offers a strong package: You'll enjoy a competitive salary depending on experience You'll receive 25 days holiday plus bank holidays, increasing with service You'll benefit from weekly pay for added flexibility You'll be covered by a life assurance scheme You'll have access to wellbeing support services You'll benefit from a referral bonus scheme You'll be enrolled into a company pension Key Responsibilities: As a key part of the depot team in Castleford, you'll: Handle incoming calls and manage customer enquiries efficiently Process hire orders from start to finish with accuracy Coordinate deliveries and collections to meet customer needs Liaise with drivers, workshop teams, and other depots Maintain accurate records for hires, returns, and transfers Maximise sales opportunities through excellent service Ensure all hired equipment meets safety and testing standards Keep the hire desk organised and running smoothly What we're looking for: To succeed as a Hire Desk Controller, you'll need: Experience as a hire controller within plant, tool hire, or a similar environment Strong customer service and communication skills Confidence working in a fast-paced controller role Good IT and administrative skills A proactive and organised approach to your workload A full UK driving licence If you're looking for your next step as a Hire Desk Controller in Leeds and want to join a growing business where you can build a long-term career, we'd love to hear from you. Apply now and take the next step. Job Number │ 935571 / INDPLANT Location │ Castleford Role │ Hire Desk Controller Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.