National Express are recruiting an experienced Team Leader to join our team, based in Worthing. What you'll do: Supervise, manage and engage with the driving staff. This will include welcoming them, advising of any urgent information, checking their fitness to commence work Proactively monitor the on time delivery of all our services, using dedicated software and resources Liaise and communicate effectively with customer internal and external Monitor, when required the quality of service delivery and to ensure that appropriate action is taken to rectify any issues Report any hazard, faulty equipment or health and safety concern to your Line Manager and ensure appropriate action is taken Attend and cooperate in any investigation following an incident Infringement management Light engineering duties What you'll need: A Valid UK PCV license Previous management/team leader experience Good understanding of Microsoft Office Ability to work unsupervised National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know. We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date. Things to Note At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment