NARS Retail Manager - John Lewis, High Wycombe (37.5 Hours)
Date: 22 Apr 2026
Location: High Wycombe
YOUR NEXT ROLE
As a Retail Manager you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key, we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.
YOUR RESPONSIBILITIES
You will inspire and motivate your small team to be the best they can, everyday. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with our customers through brand history and high performance formulas, encouraging them to identify and maximise sales opportunities. You’ll be empowered to take accountability for driving your business. Thinking outside of the box, you'll use your networking skills to connect with external partners to recruit new customers whilst engaging existing customers and securing brand loyalty to not only NARS but you as an Artist.
We’ll ensure you have all the tools you need to achieve your goals, and you’ll partner closely with your Area Manager, Education and HR to build a business plan that will drive those KPIs across your team and deliver results. As a NARS Artist and Retail Manager, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.
YOUR BACKGROUND
* Strong experience in artistry, ideally with a qualification
* Ability to communicate effectively with Area Sales & Education Manager on business performance
* Ability to drive KPIs and sales targets within the team
* Experience in coaching and developing others
BENEFITS YOU’LL LOVE
* 30 days holiday, including bank holidays, increasing with service
* Generous discretionary commission scheme
* Contributory pension scheme – 5% employer contribution
* Enhanced parental allowance
* Life Assurance up to x2 your salary
* Access to Retail Trust
* Annual performance and development reviews so you know your career is going in the right direction
OUR VALUES
* THINK BIG
* TAKE RISKS
* HANDS ON
* COLLABORATE
* BE OPEN
* ACT WITH INTEGITY
* BE ACCOUNTABLE
* APPLAUD SUCCESS
INCLUSION HEROS
Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success.
We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
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