Administrator / sales support administration assistant

Job Description

Administrator / Sales Support Administration Assistant

A proactive Administrator / Sales Support Administration Assistant is required for a busy office-based role supporting customer service, CRM systems, quotations, sales orders and office administration.

If you’ve also worked in the following roles, we’d also like to hear from you: Sales Support Administrator, Office Administrator, Sales Coordinator, Customer Service Advisor with good admin skills

SALARY: £30,000 per annum + Benefits

LOCATION: Port Talbot, Wales (100% Office Based)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Monday–Friday, 8:30am–5:00pm

JOB OVERVIEW

The company is growing and has a fantastic new job opportunity for an Administrator / Sales Support Administration Assistant to join a friendly, close-knit team in Port Talbot.

As an Administrator / Sales Support Administration Assistant you will provide essential office support across the sales function, handling customer enquiries, sales orders, quotations, appointment bookings and sales-related documentation.

The role will involve using Xero, HubSpot CRM, Microsoft Excel, Word and email systems to maintain accurate records, support the external sales team and deliver excellent customer service.

The successful Administrator / Sales Support Administration Assistant will be organised, confident, adaptable and able to use their own initiative in a busy office environment.

APPLY TODAY

Ready to make your next career move? Apply Now for our Recruitment Team to review.

DUTIES

Your duties as the Administrator / Sales Support Administration Assistant include:

• Customer Emails: Monitor and respond to customer emails in a professional and timely manner

• Telephone Support: Answer inbound telephone calls and make outbound calls when required

• Sales Team Support: Assist the external sales team with a range of administrative duties

• Appointment Booking: Book customer meetings and appointments

• Sales Processing: Raise customer quotations, sales orders and order acknowledgements using Xer

• CRM Administration: Update and maintain customer records within HubSpot CRM

• Reports And Documentation: Generate reports and support the preparation of sales-related documentation

• Record Keeping: Maintain accurate records and ensure customer information is kept up to date

• Customer Service: Provide excellent communication and customer service at all times

CANDIDATE REQUIREMENTS

• Previous Experience: Previous experience in a sales administration or office administration role

• Organisation Skills: Excellent organisational and time management skills

• Communication Skills: Strong communication skills with a professional telephone manner

• IT Skills: Competent using Microsoft Excel, Word, email and office systems

• Multitasking: Able to multitask and work efficiently in a busy office environment

• Initiative: Proactive attitude with the ability to work independently and use initiative

• Attention to Detail: Strong attention to detail and accuracy

• Workload Management: Able to manage a busy workload and prioritise tasks in a fast-paced environment

• Team Fit: Adaptable, approachable, dependable and happy to get involved wherever needed

BENEFITS

• Competitive salary based on experience

• Company pension scheme

• Bonus structure

• On-site parking

• Progression opportunities within the business

• Full training on internal systems and processes

• Supportive and friendly working environment

• Opportunity to become a key part of a growing business

• Office-based role within a close-knit team

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14780

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