Overview
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Job Role: Senior Residential Support Worker - Young People with emotional and behavioural needs
Location: Walsall and Cannock
Contract: Permanent (No sponsorship is available)
Qualification: Level 3 in Health and Social Care (or equivalent)
Salary: £13.00 to £13.50 per hour plus £50 per sleep in
Role Summary
We are looking for confident, hands-on people who can lead by example, offer support to their team, and bring calm, care and fun into the daily lives of teenagers. You should have experience working with vulnerable teens or those with emotional, behavioural, or learning difficulties, and be ready to step up in a senior role. We value resilience, leadership potential, and the ability to stay grounded under pressure. Being trauma-informed and confident in dealing with challenging situations is essential.
As a Senior Residential Support Worker, you will work alongside the care team to ensure high-quality support for our young people. You will also act as a shift leader, supporting your colleagues and handling day-to-day responsibilities to keep the home running smoothly.
Responsibilities
* Leading shifts, supporting staff, and ensuring smooth handovers
* Supporting children with routines, school, hobbies, and emotional wellbeing
* Being a key point of contact for professionals and family members
* Handling shift audits, safety checks, and helping manage rotas
* Assisting with supervisions, recruitment, and leadership development
* Writing reports, maintaining records, and ensuring compliance
* Safeguarding children and creating a safe, structured, and nurturing home
* Administering medication and supporting health and wellbeing needs
What you need
* Experience working with vulnerable teens or those with EBD, SEN or trauma
* A calm, caring, and consistent approach to challenges
* Level 3/4 in Health & Social Care (or willing to enrol within 6 months)
* Full UK driving licence (or willing to get one within 6 months)
* A strong understanding of safeguarding, boundaries, and emotional support
What we can offer
* £50 per sleep-in shift
* Assistance with funding Level 3/4/5 Health & Social Care training (dependent on eligibility)
* Clear development pathway to Senior, Deputy, and Registered Manager roles
* In-depth induction with shadowing, training and 1-to-1 support
* 24/7 Employee Assistance & Wellbeing Programme
* Therapeutic training & practice in every home
* Beautiful, well-resourced homes with generous budgets for young people
* Time-saving digital systems to reduce paperwork
* Funded trips, holidays and special events for the children
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