We're looking for a proactive and organised Lettings & Property Management Administrator to support the smooth running of our growing property portfolio. This is an ideal role for someone looking to build their career in lettings, or an experienced administrator seeking a flexible and rewarding position.
You'll play a key role in managing day-to-day lettings operations, tenant relations, and property maintenance coordination - ensuring both landlords and tenants receive a first-class service.
Key Responsibilities
* Support the lettings process from application through to move-in and renewal
* Draft tenancy agreements, process references, and manage compliance paperwork
* Be the first point of contact for tenant queries and repair issues
* Liaise with landlords, contractors, and tenants regarding maintenance
* Schedule property inspections and follow up on check-in/out reports
* Maintain accurate records in our lettings & CRM systems
* Ensure all properties are compliant with current legislation (EPCs, gas safety, etc.)
* Support property marketing with photos, listings, and viewing arrangements
* Work closely with the lettings manager or director to help grow the portfolio
Ideal Candidate Will Have:
* Must Speak Albanian
* Previous experience in lettings/property management admin is preferred (trainees welcome)
* Strong organisational and communication skills
* Ability to multitask and stay calm under pressure
* A positive, can-do attitude and a willingness to learn
* Confident using CRM software or willing to train
* Knowledge of lettings regulations (preferred but not essential)
* Driver's license and own vehicle (preferred, not mandatory for admin-only role)
What We Offer:
* Supportive team and a clear path to progression
* Training and mentorship if you're just starting out
* Bonus/incentives for hitting performance targets
* Opportunity to develop into a property manager role
* A dynamic, growing company where your ideas and input are valued
Job Type: Full-time
Pay: £24,420.00-£36,199.14 per year
Work Location: In person