Overview
Purpose of the role: To assist the museum Engagement Officer with planning, delivering, and helping with a range of events and activities across the Portsmouth Museum Service as part of an Engagement Team.
Responsibilities
* Assisting with planning for events and engagement programme—sharing ideas and developing the programme.
* If of interest—help provide content to advertise the events on social media
* Assisting with the events by aiding set up, take down, meeting and greeting visitors
* Assisting the workshop leader during workshops, or being the leader of a workshop for craft activities
* Assisting with refreshments for visitors, if appropriate
* Assisting participants in learning some of the techniques being taught or in undertaking the activities
* Recording visitor details for the museum service mailing list on off-site projects
* Handing out and receiving visitor feedback forms and managing any other evaluation methods
* Giving directions and information about the event(s) and venue
* To have a good knowledge of the event or project taking place and to be able to communicate this to participants
* Stewarding for events and exhibitions
* To direct any difficult or challenging queries to either the workshop leader or a member of museum service staff
* Helping to ensure the health and safety of participants including understanding evacuation procedures and how to summon first aid
* Occasionally travelling to other areas of Portsmouth to bring the museum to other parts of the community
Qualifications and qualities
* A good understanding of working with the public in an informal educational setting
* Experience of public facing roles within a busy heritage environment
* Training from staff
* To develop skills in events organisation, engagement, storytelling and interpretation of art and history, to enjoy working with the public—especially families and children
* An ability to work effectively in a pleasant manner with a wide range of visitors and staff
* Good clear communication, good time keeping and reliability
* Flexibility to work on different projects and events, often at weekends and during school holidays
* An enthusiasm for promoting and representing museums and archives
* Ability to deal with pressure calmly and politely
* A good standard of personal presentation and appearance
* Minimum time commitment (e.g. 3 months, 6 months etc)
* Suitable for Under 18's (if yes state min age)
* Will require a criminal record check (DBS)
* Will require references
Availability
* Mon Tue Wed Thu Fri Sat Sun
* Morning Afternoon Evening
* In the short term this is to help support activities for October Half Term and again in the run up to Christmas with events and craft activities. The role is likely to be sporadic due to event timetables.
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