Overview
Job Description - Resale Officer (26241)
Salary £32,000 pa, plus, 34 days leave, including bank holidays and a “me day”
Permanent full time (37.5 hpw)
One Strawberry Lane, Newcastle upon Tyne
We can’t offer a CoS for this role
Home, a place where you belong
We have fabulous opportunity for you to join our Statutory Sales and Resales team, supporting our customers to achieve their home ownership goals. As a Resale Officer (known internally by us as Statutory Sales Executive), you will deliver a fantastic customer focused experience to current and potential customers, promoting our home ownership services all the way!
Responsibilities
* Managing all shared ownership resales activity, progressing sales and achieving targets
* Assessing potential customers ability to purchase properties, guiding through the agreed approval process
* Supporting with marketing and campaigns relevant to each sale, including resales, staircasing and statutory sales campaigns
* Keeping accurate records on statutory sales and resales transactions, supporting monthly and annual reporting
* Attending open days, launches and other sales activities.
You have
* A property sales background, with experience in the end-to-end process of shared ownership resales
* You’ll know your resales from your staircasing and confident to progress from start to finish.
* Be a people person with superb customer service and interpersonal skills.
* An understanding of the mortgage process, financial assessments, intermediate, outright and affordable home ownership schemes.
* Comfortable working with digital marketing media or can quickly learn.
* You’ll work core hours between 9:00am and 5:30pm
* Following a successful induction period, this will be working a hybrid role with minimum 2 days in the office, 3 days working at home
* Travel will be required to our London office up to 3 x a year
What’s in it for you?
* Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
* Matching pension contribution (up to 7% and life insurance of 3x basic salary)
* Instant pay access with Stream
* 800+ discounts on shops, holidays, days out, tech and more
* Top 20 in the UK for Wellbeing
* Career path with development and excellent training package.
* Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
* For reasonable adjustments email recruitment@homegroup.org.uk
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