The Customer Service Scheduler will coordinate schedules and appointments efficiently for engineers & customers.
This temporary role in Preston requires excellent organisational skills and a focus on delivering high-quality customer service.
Client Details
This role is with a respected organisation who are a leader in their sector. The company is focused on meeting customer needs through efficient service delivery and operational excellence.
Description
Schedule and manage appointments for customer service operations.
Communicate with customers to confirm and update bookings.
Coordinate with internal teams to ensure timely service delivery.
Maintain accurate records of schedules and customer interactions.
Respond to scheduling queries and resolve any issues promptly.
Optimise scheduling to maximise operational efficiency.
Ensure compliance with company policies and industry standards.
Provide administrative support to the customer service department as needed.Profile
A successful Customer Service Scheduler should have:
Strong organisational and time management skills.
Experience in scheduling or coordination roles as well as customer service.
Excellent communication skills, both written and verbal.
Proficiency in using scheduling software or tools.
A customer-focused mindset with attention to detail.
Ability to work well under pressure and meet deadlines.
A proactive and solution-oriented approach to problem-solving.Job Offer
3 month temporary opportunity with the possibility of going perm
Weekly pay
Free on-site parking
Immediate start