Warehouse Operations Manager (Nights)
Location: Stoke -On-Trent
Hours: Monday to Friday (20:30PM-06:00AM)
Salary: Up to £50,000 per annum
The role:
My client is seeking a professional to oversee all aspects of warehouse operations, ensuring processes are carried out in a timely, accurate, and efficient manner. The role focuses on driving continuous improvements across warehousing functions to enhance overall efficiency, streamline operations, and contribute to increased profitability.
Responsibilities:
Ensure all warehouse operations comply with company policies, procedures, and industry standards
Work closely with Operations and Transport teams to meet delivery schedules and customer requirements
Oversee the safe and efficient loading and unloading of Pallet Force vehicles
Maintain strong relationships with customers regarding storage solutions and service provision
Coordinate inbound container storage and outbound shipment processes
Manage pick-and-pack operations, ensuring accuracy and timeliness
Enforce Health & Safety standards across the site, including with visitors and contractors
Complete all required documentation accurately and within set deadlines
Supervise yard activities, ensuring cleanliness, organisation, and smooth traffic flow
Monitor and document daily forklift inspections
Take responsibility for site security at all times
Allocate staff effectively to reduce delays and optimise workflow
Record and report any damages to cargo or company property promptly
Support the ongoing training and development of warehouse staff
Ensure systems and records are updated promptly and correctly
Work in line with ISO standards and contribute to compliance
Manage and approve staff holiday requests while ensuring operational coverage
Oversee and coordinate staff shift patterns, including split shifts
Assist in creating and maintaining Standard Operating Procedures (SOPs)
Conduct weekly bay checks and provide updates on outstanding cargo
Guarantee that all pick-and-pack contracts are fulfilled on time and in full
Lead, motivate, and empower the warehouse team, ensuring clear communication and regular feedback
Encourage teamwork, continuous improvement, and cost efficiency
Ensure staff responsibilities are carried out effectively and in line with business objectives
Keep the General Manager updated on operational and staffing matters
Respond proactively to daily challenges and remain available for emergency situations
Key Requirements:
Proven experience leading teams within a warehouse, stores, or dispatch setting
Valid forklift licence/certification
Self-motivated with the ability to work independently
Strong interpersonal skills with the capability to liaise effectively with both colleagues and customers
Excellent organisational abilities and clear communication skills
Collaborative team member with a solid grasp of business objectives and priorities
Practical, hands-on approach to daily operations
Interested? Call Maria on (phone number removed) or email
INDCOM