Duty Manager - The Bounce Park, Reading (School Holidays)
Are you a natural leader who thrives in high-energy environments?
Do you love creating amazing experiences for families?
Join The Bounce Park – one of the UK's most exciting inflatable attractions – and lead the charge in delivering top-tier fun, safety, and customer service.
The Role
The Bounce Park are looking for an enthusiastic Duty Manager to work during the school holidays. As Duty Manager, you'll be responsible for the smooth, safe and successful running of the park during your shifts. From managing a busy team and handling customer queries, to making sure everything runs on time and to standard — you're the person in charge on the ground.
Your Core Responsibilities
* Lead and manage the team on shift (floor staff, café, party hosts)
* Deliver outstanding customer experiences and handle any issues
* Ensure health & safety procedures are followed (daily checks, incident logging)
* Oversee party bookings and make sure events run to plan
* Manage café operations (quality, hygiene, service)
* Keep the venue clean, organised, and well presented
* Maintain clear handovers and shift reports for other managers
What We're Looking For:
* Experience in a supervisory or management role (leisure, hospitality, events ideal)
* Confident decision maker with strong leadership skills
* Calm under pressure, solution-focused and organised
* Great with customers and passionate about creating fun, safe environments
* Flexible to work weekends and school holidays
Your Benefits
* Full uniform provided
* In-house training and career progression opportunities
* A fun, supportive team environment
* Staff perks including family access to the park
* Paid training & trial shift during interview process
Hours and Pay
* Part-Time | School holidays
* £12.50 per hour (depending on experience)
How to Apply:
* Intro Call – Quick phone chat about your experience
* Virtual Interview – Zoom with a manager
* In-Person Interview – Tour the venue, meet the team
Join our team and help us take The Bounce Park to the next level Apply today
Job Types: Part-time, Permanent
Pay: £12.50 per hour
Benefits:
* Company events
* Discounted or free food
* Employee discount
* Flexitime
* Free parking
* On-site parking
Experience:
* Customer Service: 1 year (preferred)
Work Location: In person