Enterprise customers. Complex challenges. Own Revenue Growth
We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform.
Were looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements.
This isnt a renewals account management role - its about building strategic partnerships and unlocking new opportunities across complex organisations.
Hybrid Working UK. London 2 days per week at The Ministry - Londons coolest workspace (Yes, the same people as the Ministry of Sound).
Welcome to UP3
Working shouldnt be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first.
We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. Thats why weve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed.
If youre ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible.
Ready for better?
Were Proud to Be a Great Place to Work
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If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
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About Us
We are an award-winning ServiceNow Partner growing rapidly year-on-year.
We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform.
We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values:
Our Values
No one is above making the tea or watering the plants
Do the right thing by the customer. Always.
No room for egos, politics or gossip
We're a team share what you know
If something needs doing, roll up your sleeves
Remember, at some point, you did something for the first time
The Role: Strategic Enterprise Sales Account Manager
This is a growth-focused enterprise account management role where youll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment.
Youll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations.
This isnt a renewals-only role - were looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth.
Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, youll shape solutions that solve real business problems while delivering measurable value for customers.
What You'll Be Doing
Build and nurture strong relationships with senior stakeholders across customer accounts
Develop long-term account strategies focused on expanding our footprint within customer organisations
Identify opportunities for upselling, cross-selling and new consulting engagements
Work with technical teams to design solutions that solve customer challenges
Manage contract renewals, commercial discussions and long-term customer partnerships
Collaborate with delivery teams to ensure successful outcomes for customers
Lead account reviews and continually identify ways to improve customer value and engagement
About You
You dont need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, wed love to hear from you.
Were looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations.
You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business.
Were particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. Youll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions.
You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners.
Experience Were Looking For
35 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial)
A proven track record of growing and developing customer accounts - mid-enterprise
Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months.
Strong commercial awareness including pricing discussions and contract negotiations
The ability to build long-term account strategies and identify growth opportunities
Excellent stakeholder management skills
Comfortable working in a fast-paced, high-growth environment
Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous
Experience in a fast-growing SME
Salary & Benefits:
Base Salary Aligned with your expertise and growth
c£150,000+ OTE
Bupa health insurance, GP access & Bupa dental care
Life insurance
£250 home office setup allowance
4% employee pension
25 days holiday increasing with tenure
Comprehensive training and development
Hybrid working from The Ministry offices in London (typically 23 days per week)
On-site gym
Maternity & Parental Leave
We offer an enhanced parental leave package.
For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay.
For paternity and parental leave, youll receive 4 weeks full pay.
We also support time off for ante and post-natal appointments.
Flexible Working
We know people perform at their best when they have balance.
Thats why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1).
We also provide a £250 home working allowance to help you create a comfortable workspace.
If youre driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment.
Step into a role where your ideas matter, your impact is visible, and your success is rewarded.
Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks!
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. xxuwjjq Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.