An exciting opportunity has arisen for a Front of House Receptionist to join our client, an award-winning Aesthetics clinic in Buckinghamshire. The successful candidate will need to be highly organised and personable and have proven high end customer service experience or come from a similar five star clinic or spa background. As the first point of contact, you will be responsible for greeting all clients with the utmost professionalism whilst always upholding the standards of the clinic. You must also be a confident administrator, taking payments and ensuring that patients' files are recorded and securely stored accordingly.
Salary: £25k per annum plus commission
Hours: 40 hours/ five days a week, including one Saturday in 2-3, with a day off in lieu during the week.
Benefits include: 28 days' holiday; pension; health cover; employee discount; free parking.
Key responsibilities:
1. Maintaining 5* customer service.
2. Meet and greet patients for consultations/ treatments ensuring they are dealt with in a first class, professional manner.
3. Ensuring a high standard of presentation is maintained in all common areas.
4. Chaperone clinic visitors to relevant department, where required.
5. Responsible for taking payments from patients, ensuring company policies and procedures and security standards are complied with, to include receipt of payments, cashiering and banking, refunds, petty cash and invoices.
6. Reco...