Overview
Join to apply for the Volvo Service Advisor role at TieTalent. We are recruiting for a Service Advisor to join our Volvo Dealership in Leamington Spa. The standard working hours are Monday to Friday, 08:00 to 18:00, with one in every three Saturdays from 08:30 to 13:00. The role is based on an average 41-hour week, and the successful candidate will be entitled to one weekday off every other week. This means you will receive 26 extra days off per year. Excellent basic salary plus benefits with a bonus OTE of £33,500.
Location: Leamington Spa, United Kingdom.
Role and Responsibilities
* Booking customer vehicles in for maintenance and/or repairs, liaising with the workshop team to schedule workload.
* Meeting customers on arrival and providing a seamless service from drop-off to vehicle handover.
* Updating customers on progress, authorising additional work, and making follow-up calls.
* Liaising with Workshop, Parts and Sales to ensure vehicles are ready on time.
About You
* Passion to deliver excellent customer service and the ability to quickly build rapport with customers.
* Well-presented with the desire, attitude and character to succeed.
* Previous experience in a customer service role, ideally with targets for customer satisfaction and sales objectives.
* Good organisation and administrative skills; knowledge of dealer management systems is advantageous but not essential.
* Motor trade, automotive or car dealership experience is preferred but not essential as training will be provided.
What We Offer
* 25 days holiday plus bank holidays
* Company Pension
* Wellness Programme
* Sick Pay
* Group life insurance
* Staff discount on car servicing
* Listers Benefits discounts on retailers, restaurants, cinemas & holidays
* Long service and loyalty incentives
* Staff referral scheme
* In-house, manufacturer & professional qualifications
* Company Events
Why Listers?
Listers Group is a large, privately owned motor retailer group in the UK, with a long-standing track record of supporting employees across the business and representing prestigious car brands across multiple regions. If you are seeking a career in the motor trade, automotive, or car dealership sector, please apply today.
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