Commercial Manager – FMCG | Key Account
Location: Uxbridge (Office-Based Role)
Are you an experienced Commercial Manager with a strong background in FMCG and grocery retail, a passion for food, and a proven ability to drive profitable growth across large customer accounts? We are recruiting a Commercial Manager to lead key customer relationships and deliver commercial performance within a defined portfolio.
This role is offering real ownership of P&L, customer strategy, forecasting, and growth delivery within a forward-thinking FMCG business.
Key Responsibilities – Commercial Manager (FMCG)
Lead the commercial performance and growth of a defined customer base, ensuring delivery against sales, margin, and profit targets
Own P&L responsibility for assigned key accounts, driving profitable growth aligned to business objectives
Develop, agree, and deliver Customer Joint Business Plans (JBPs)
Manage forecast accuracy, budget delivery, and performance tracking with a strong growth mindset
Evaluate promotional performance and provide data-led recommendations to maximise promotional effectiveness
Collaborate cross-functionally with Senior Commercial Management, Commercial Finance, Customer Marketing, Supply Chain, and Operations
Work closely with Marketing to develop and execute in-store and online activation plans
Identify market, customer, and category growth opportunities through insight, analysis, and customer engagement
Champion the customer internally, ensuring service levels, supply issues, and performance risks are proactively managed
Integrate customer sales strategy into wider group business plans, forecasts, and budgets
Play an active role in weekly and monthly planning meetings to ensure customer priorities are represented
Track category performance against plan, implementing corrective actions where required
Support talent development through coaching and mentoring less experienced commercial team members
Skills & Experience Required
Minimum 2+ years' experience in a Commercial, Sales, or Account Management role within FMCG or grocery retail
Proven experience managing large customer accounts or key accounts
Strong commercial acumen, negotiation, and analytical skills
Experience working with P&L, forecasting, budgets, and promotional analysis
High attention to detail with the ability to manage multiple priorities
Confident in leading the customer agenda across a matrix organisation
Strong focus on personal development and continuous improvement
Proficient in Excel, PowerPoint, and Word
Experience using internal systems and customer portals (training provided)
Full UK driving licence with flexibility to travel to customer and site locations
Why Join Us?
A key leadership role within a growing, forward-thinking FMCG business
High level of autonomy with the opportunity to shape commercial strategy
Competitive salary, performance-related bonus, and car allowance
Collaborative and inclusive culture built on integrity, equality, and innovation
Access to Help@Hand benefits app, offering staff discounts on retail, travel, entertainment, and more
We are passionate about our people and recognise that our success is driven by the talent, commitment, and ambition of our teams. This is your opportunity to join an exciting FMCG business where your impact will be visible and valued.
Ready to take the next step in your Commercial Manager career?
Apply today and help drive our continued commercial success.
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