Seasonal Sales Assistant
Application Deadline: 8 October 2025
Department: Retail
Employment Type: Part Time
Location: Manchester - Trafford Centre
Compensation: £12.60 / hour
Description
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends.
Key Information
Hours available: 8-12 hours per week
Application Deadline: 8th October 2025
Interview Date: Ongoing from 4th October 2025
Training: 12th October 2025 (Mandatory date)
Start Date: 12th October 2025 (Mandatory date)
This role will end on 31st December 2025
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
* Greet customers warmly and create a welcoming store environment.
* Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
* Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
* Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
* Maintain a clean, tidy, and visually appealing shop floor.
* Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
* Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
* Actively control store costs, such as product waste, to help meet the shop’s budget.
* Participate in ongoing training and development to enhance product knowledge and customer service skills.
* Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
* Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
Benefits
* Holiday allowance
* 50% discount on Lush products and spa treatments
* Profit-based bonus
* Complimentary spa treatment
* Pension scheme
* Paid day off for your birthday (permanent staff)
* Cycle to work scheme
* Discounted rail and bus season tickets
* Employee assistance programme
* 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
* Flexible working
* Tailored gender affirming care
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner.
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