About the role Bury Council is committed to providing safe, clean and wellmanaged neighbourhoods where residents feel proud to live. We are seeking an experienced and motivated Caretaking, Cleaning and Contract Manager to lead and develop caretaking, cleaning and grounds maintenance services across the council’s housing stock and communal areas. This is a key operational leadership role within Housing and Neighbourhood Services. The postholder will combine daytoday service management with strategic oversight, ensuring high standards of cleanliness, safety and environmental quality while delivering value for money, regulatory compliance and excellent customer service for tenants and residents. Key responsibilities You will be responsible for leading, managing and developing caretaking staff, domestic cleaners and contractdelivered services. This includes overseeing cleaning and grounds maintenance contracts, ensuring agreed performance standards, specifications and KPIs are achieved and maintained. You will ensure that estates, communal areas and open spaces are clean, safe and well presented, managing service delivery through both planned and responsive work programmes. A strong focus on health and safety is essential, including compliance with legislation, risk assessments, COSHH requirements and the investigation of incidents and complaints. The role includes managing delegated budgets, resources, equipment and contractor performance to ensure services are efficient, effective and represent value for money. You will lead procurement and contract management activity in line with council procedures and sustainability objectives. You will work closely with residents, colleagues, contractors and partner agencies, responding effectively to feedback, complaints, Stage 1 complaints and member enquiries. You will also contribute to service reviews, performance monitoring, audits, policy development and continuous improvement activity across Housing Services. Safeguarding adults and children will be central to the role, alongside promoting equality, diversity and inclusion in all aspects of service delivery. The postholder will also participate in the housing emergency oncall rota as required. About you You will be an organised, resilient and confident leader with experience of managing operational services and contracts, ideally within housing, environmental or customerfocused services. You will be able to balance operational detail with strategic thinking and will take a practical, solutionfocused approach to problem solving. You will have experience of leading teams, managing performance and working with contractors and partners. You will have a strong working knowledge of health and safety legislation and compliance requirements, experience of managing budgets, and the ability to prioritise competing demands while maintaining service standards. Excellent communication and relationshipbuilding skills are essential, together with a strong commitment to customer service, safeguarding and continuous improvement. A full driving licence and access to a vehicle are required for this role. It is desirable that you hold, or are working towards, a relevant housing qualification (such as CIH Level 4), along with health and safety training (for example IOSH Managing Safely), leadership or management qualifications, and contract management or procurement experience. Why work for Bury Council Bury Council is a valuesdriven organisation focused on improving outcomes for residents and communities. We offer a supportive working environment, opportunities for professional development and the chance to play a vital role in shaping clean, safe and sustainable neighbourhoods across the borough. How to apply Please apply online, clearly demonstrating within your application how you meet the requirements of the role as set out in the job description and person specification. About Bury The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted. Please note we are unable to support with sponsorship at this time. As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way Benefits of working for Bury Council To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria. If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application. Next steps For an informal chat regarding the role please contact Kimberley Partridge, Head of Housing and Neighbourhood Services k.partridge@bury.gov.uk Interviews will be held on May 2026 Supporting Documents ↗ Privacy Notice ↗ Job Description