<div><h3>HR & Payroll Officer - Birmingham</h3><p>Billesley Manor Hotel & Spa is a historic 4-star country house hotel set within 11 acres of landscaped gardens in the heart of Shakespeares countryside.</p><p>Steeped in heritage and closely linked to William Shakespeare, the manor blends traditional charm with modern comfort, offering stylish bedrooms, a tranquil spa and wellness facilities, and a relaxing countryside setting. Its rich history, beautiful grounds, and focus on relaxation and hospitality provides a unique experience for both leisure and business guests.</p><h3>Job Description</h3><p>We are seeking an experienced and proactive HR and Payroll Advisor to lead the people and culture function at Billesley Manor Hotel and Spa. The successful candidate will play a key role in supporting operational managers, driving employee engagement, ensuring compliance, and fostering a positive workplace culture aligned with our brand values.</p><h3>Key Responsibilities</h3><ul><li>Provide expert advice and guidance to managers on all HR matters</li><li>Manage the full employee lifecycle including recruitment, onboarding, performance management, and offboarding</li><li>Lead employee relations matters including investigations, disciplinaries, grievances, and absence management</li><li>Support with payroll processing and compliance</li><li>Ensure compliance with employment legislation and company policies</li><li>Maintain accurate HR records and reporting</li><li>Support learning and development initiatives across the hotel</li><li>Oversee payroll processes in liaison with finance</li><li>Drive employee engagement, wellbeing initiatives, and retention strategies</li></ul><h3>About You</h3><ul><li>Proven experience in a generalist HR role, ideally within hospitality</li><li>Strong knowledge of UK employment law</li><li>Confident managing employee relations cases independently</li><li>Excellent communication and interpersonal skills</li><li>Highly organised with strong attention to detail</li><li>Discreet and professional with the ability to handle confidential information</li></ul><h3>Benefits</h3><ul><li><b>Free Meals on Duty</b>: Fuel your success with free meals on duty, ensuring youre nourished and ready to conquer challenges during your work hours.</li><li><b>Free Leisure Club Membership</b>: Because we know your well being is important,</li><li><b>Food & Beverage Discounts</b>: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.</li><li><b>Employee Discount Rates</b>: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels.</li><li><b>Explore by Marriott Bonvoy</b>: Take advantage of fantastic Team Member travel rates across Marriott International hotels worldwide, as well as discounts on food and beverage, spa treatments, and retail.</li><li><b>Refer a Friend Scheme</b>: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.</li><li><b>Long Service Incentives</b>: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.</li><li><b>Employee Assistance Programme</b>: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.</li></ul></div>