Pertemps are delighted to be working with our public sector client to recruit a Senior Transport Support Administrator on a temporary basis.
Role: Senior Transport Support Administrator
Location: Edinburgh Central (hybrid working)
Hours: Monday to Friday, 36 hours per week
Pay Rate: £15.53 per hour
Duration: Temporary ongoing
Start Date: Immediate
This role sits within the Network Management & Enforcement team, supporting Transport Officers, Engineers, Project Managers and the Team Manager with the delivery of Transport projects and services across the city.
Why Join This Role?
Be part of a high-profile Transport service supporting key infrastructure and enforcement activity
Work closely with Engineers, Project Managers and senior Transport staff
Hybrid working model with office attendance on Wednesdays and home working Monday, Tuesday, Thursday and Friday
Join an inclusive organisation that values diversity, collaboration and professional development
What You’ll Be Doing
Providing a reliable senior administrative support service via telephone, email, MS Teams and face-to-face contact
Supporting Transport Officers and the Team Manager with day-to-day administrative and coordination tasks
Assisting with project delivery by organising information, documentation and service requests
Developing and maintaining strong working relationships with internal and external stakeholders
Handling sensitive and personal information in line with legislation, policies and governance requirements
Using internal systems to process service requests, updates and data for wider public sector services
Ensuring all data, records and systems are kept accurate, up to date and compliant
Progressing requests to wider public sector services to source additional information where required
Supporting new initiatives and contributing to the strategic direction of Transport services
Identifying risks associated with customer contact services and taking appropriate action to mitigate these
Resolving service-related issues and queries relating to Transport service provision and legislative outcomes
Prioritising workloads effectively to meet deadlines and service expectations
What We’re Looking For
Strong experience in a senior administrative or business support role
Excellent organisational skills with strong attention to detail
Confidence managing multiple priorities and making day-to-day decisions
Strong communication skills with the ability to liaise professionally with a wide range of stakeholders
Experience working with IT systems, databases and data management
Ability to handle confidential and sensitive information with discretion and professionalism
Experience working within a regulated or legislative environment is desirable
A proactive, solution-focused approach to supporting service delivery
Interested?
If you’re an experienced administrator looking for a senior support role within Transport services, apply online today – we’d love to hear from you