Vulnerability and Client Wellbeing Co-ordinator
Are you ready tochart your own career path? At SJP we need talented individuals like yourselfto support our evolving culture. If you’re seeking an employer that ispassionate about excellence, innovation and autonomy, SJP could be the placefor you.
At a glance:
Location: Cirencester Office
Workplace Type: Hybrid
Employment Type: 3 month Fixed-Term Contract
Seniority: Associate
Main Purpose of Job:
Working within the Vulnerability & Client Wellbeing Team, you will provide administrative and technical support to the Partnership and wider Business to help drive education and awareness of clients in vulnerable circumstances – a key FCA initiative.
What you'll be doing:
* Answer straightforward queries on vulnerability – escalating where appropriate
* Provide training sessions on the fundamentals of vulnerability – this may be face to face or virtual
* Create and update content on the Vulnerability hub, whether text, audio or video – helping Partners to self-service their vulnerability questions and ensure they have access to signposted support
* Assist in creating a Vulnerability Matters Newsletter – sharing information to internal audiences including the Partnership
* Support in creating data packs for use around the business
* High emotional intelligence
* Good communication skills – both written and oral
* Coaching skills
* Solid understanding of MS Office – Word, Excel, SharePoint and PowerPoint
* Understanding of the FCA’s guidance on vulnerability clients
* Understanding of the Partnership structure
What's in it for you?
We reward youfor the work you do, whether that’s through our discretionary annual bonus scheme that reflects bothpersonal and company performance, competitive annual leave allowance (28 daysplus bank holidays, with the option to purchase an additional 5 days), oronline rewards platform with a variety of discounts.
We also havebenefits to support whatever stage of life you are in, including:
* Competitive parental leave (26 weeks full pay)
* Private medical insurance (optional taxable benefit)
* 10% non-contributory pension (increasing with length of service)
Reasonable Adjustments
We're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at careers@sjp.co.uk
Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box.
What's next?
If you're excitedabout this role and believe you have the skills and experience we're lookingfor, we'd love to hear from you! Please submit an application by clicking‘apply’ below and our team will be in touch.
As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.
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