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Digital support technician

Nottingham (Nottinghamshire)
Titchfield Digital Support Ltd
Support technician
Posted: 19 February
Offer description

Company Description

At Titchfield Digital Support Ltd, we are passionate about providing innovative digital solutions that empower modern businesses.
Our expertise in digital maintenance and installation not only optimises operations but also inspires growth.

"Our mission is to ensure maximum uptime and seamless playout of Digital Out of Home (DOOH) advertising assets for our clients."
We aim to elevate operations, streamline processes, and drive sustainable growth.
With our dedicated team of experienced DOOH technical professionals, we harness cutting-edge technology to create impactful results.
We proudly support businesses of all sizes, from ambitious startups carving out their digital presence to established enterprises seeking to expand their horizons.

Role Description

We are looking for a full-time, on-site Field-Based Digital Support Technician located in the Nottingham area who is ready to make a difference
Your responsibilities will include providing essential technical support for on-site digital and classic advertising assets.
Your role will be vital in identifying and resolving technical digital issues, ensuring operational efficiency, and optimising the performance of digital equipment and systems. You will also be responsible for posting and repairing classic postings while supporting various field-related tasks.

Qualifications

- Experience in field support and managing on-site technical tasks
- Strong computer skills with a solid understanding of hardware and software
- Expertise in delivering technical support and effectively resolving client issues
- Proficiency in troubleshooting and diagnosing technical problems
- Ability to conduct computer repairs and maintain devices in excellent operating condition
- Outstanding communication and interpersonal skills for effective client interaction
- Proactive problem-solving and time management abilities
- Relevant certifications in IT support or related fields are a plus
- Ability to post classic advertising panels in Motorway Service Areas (MSA's)
- A valid driver's license is required for field-related travel

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