Branch & Sales Support Administrator
Are you an organised, customer‑focused professional with a passion for sales support and administration? We’re looking for a Branch & Sales Support Administrator to join our well‑established Ringwood Service Branch, where you’ll play a key role in keeping the team running efficiently and supporting our sales activities.
Working Hours
09:00 – 17:15 Monday – Thursday; 09:00 – 16:45 on Friday
Responsibilities
* Support the sales team with generating quotations and winning orders for repair and upgrade works to domestic and industrial lift equipment.
* Proactively follow up with customers after generating quotations.
* Produce regular sales reports identifying trends, opportunities, and areas for improvement.
* Assist colleagues to complete tenders, PQQs, and respond to a wide range of enquiries.
* Build rapport with customers and support establishment of relationships.
* Respond to enquiries by phone and email from customers and engineers; process invoices and resolve any queries.
* General administration including filing, photocopying, scanning, dealing with couriers and post.
Qualifications
* Previous experience working in a fast‑paced office environment, ideally within a sales support capacity.
* Good level of education, including GCSEs in English and Maths or equivalent.
* NVQ in Administration or sales equivalent is desirable.
Benefits
* Market aligned salary, paid on a monthly basis.
* Profit Share bonus scheme, paid to all employees every quarter, based on group company profits.
* 25 days holiday, plus bank holidays.
* Holiday scheme to buy extra days’ annual leave.
* Pension scheme. Matched contribution/salary sacrifice.
* SimplyHealth cash plan – allows you to claim towards health costs such as dental, optical, physiotherapy, chiropody treatments and more.
* Life assurance scheme.
* Long service award scheme, with holiday benefit.
* Company benefits discount rewards scheme – includes shop discounts, hotel discounts, days out, and more.
* Employee assistance programme – a workplace initiative to support and enhance well‑being.
* Enhanced maternity and paternity provision.
* Free parking.
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.
We are a Disability Confident, Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.
We take great care to create a working environment where everyone feels valued. Join our team and be part of a diverse and inclusive community.
We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Appropriate right to work must be held by applicants. Sponsorship is not available.
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