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Technical Services Engineer
Location: Monmouth
Job Code: 24782
Role Overview
As a Technical Services Engineer, you will be responsible for providing technical support, setting and maintaining engineering standards, managing technical files, mentoring, and training engineers.
Candidate Profile
We seek candidates passionate about making a difference in the water-environmental sector, with a practical and positive outlook. Experience in the water industry, particularly in wastewater treatment or engineering delivery processes, is preferable. However, enthusiasm and a responsive approach to wastewater treatment solutions are most valued.
Salary & Benefits
* Eligible for company bonus scheme
* Medicash Scheme – medical expenses, 24-hour online GP services, discounted gym memberships
* 25 days holiday + 8 bank holidays
* Increasing annual leave with long service
* 3x your annual salary life insurance (DIS)
* Support for development and training
Key Responsibilities
* Provide technical and process support to all levels of the Group on/off site and to clients
* Assist with equipment specification and project preparation
* Ensure documentation and technical files are current, including SOPs, manuals, commissioning plans, and technical bulletins
* Develop and implement technical training plans for new engineers, sales, and external agents
* Support the development of video tutorials and standard working practices
Knowledge, Skills & Experience
* Engineering qualification (Mechanical, Electrical, Environmental), HNC or above
* Experience in technical writing, creating SOPs, RAMS, commissioning plans, and manuals in water treatment or related industries (desirable)
* Strong understanding of water treatment processes, equipment, and systems, with knowledge of industry standards and regulations
* Basic knowledge of ISO 14001 and 9001:2015 standards and health, safety, and environmental legislation
* Excellent communication and interpersonal skills
* Proactive attitude with the ability to think creatively
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