A leading service delivery firm in Wakefield seeks a Service Delivery Manager to act as the primary contact for a public sector customer. This position involves owning customer relationships, ensuring service excellence, and driving continual improvement initiatives. Candidates should have a background in IT or Managed Services, with at least 2 years in a customer-facing role. Strong communication and strategic thinking skills are essential for enhancing customer satisfaction and account growth.
#J-18808-Ljbffr