With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
Reporting to the Senior Manager, Global Strategy, Operations, and Analytics, this position will be focused on international marketing analytics. Candidates for this role must have experience in defining marketing strategies, building data flows, defining new metrics, owning marketing reporting and manipulating large sets of data to discover trends and make recommendations on marketing strategies. The role will work cross-functionally with multiple departments including executive leadership, marketing, engineering, and finance to support the design, implementation and continued optimization of multiple business needs.
The Manager level position is expected to have a strong understanding of the OpenTable Marketing and Sales and Services organization and ability to learn quickly. This position will have to be a strong communicator, have excellent project management skills, an analytical mindset and comfortable delivering results in ambiguity. Experience with marketing analytics, finance or any other analytics background preferred.
In this role, you will:
* Collaborate with marketing and sales and services leads to align on marketing strategies
* Own marketing data flows and SEM/SEO reporting
* Support and evaluate marketing campaigns through advanced analytics
* Evaluate and outline new marketing initiatives and opportunities through data
* Prepare and present data analyses for audiences ranging from field sales members to senior leadership
* Collect feedback and handle flow of inbound ad hoc requests from the Marketing team
* Improve marketing data flow and metric definition
Please apply if:
* 3-5+ years of experience in analytics or marketing analytics, and at least 2 years of experience leading Analytics efforts within an organization.
* People management experience is a plus but not necessary
* Experience with Google Platforms: Google Analytics, Google Ads, Google Search
* Experience with Snowflake or any other relational database
* Strong SQL skills + Experience with design and development of ETL processes
* Experience with user-facing analytics platforms: Tableau, Superset, Microstrategy
* Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
* Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
* High energy and contagious enthusiasm; willing to take on tough projects
* Strong verbal and written communication skills including detailing business processes, use cases, and business requirements
* Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to HeadSpace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Focus on your career growth:
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Income protection and life assurance
Employee Assistance Program - including 24/7 GP & free legal advice
Pension plan contributions
Discounted gym membership
Bike2Work
Season ticket loan
Social events & Thursday happy hours
Free lunch 2 days per week
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need any adjustments during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
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