Sales & Operations Associate Location : Otto Car is one of the UK’s fastest-growing private companies in the mobility sector. Helping to get private hire drivers on the road to ownership, our mission is to bring our loved ones home safely. Since our humble beginnings with a single Toyota Prius nine years ago, we’ve grown into Europe’s largest fleet of electric vehicles on ride-hailing platforms like Uber and Bolt, with thousands of vehicles on the road. We’ve supported over 20,000 drivers in achieving financial independence and are proud to lead the way in helping private hire drivers transition to a greener future.
Joining Otto Car means becoming part of a fast-paced and values-driven scaleup, playing a key role in shaping our future growth and success as we expand regionally in the UK.
As part of our newly launched Birmingham expansion we are looking to grow out our team to help support increasing demand. The Birmingham Sales & Operations Associate will play a vital role in driving this growth by ensuring efficient, customer-focused delivery across the region. This dynamic role requires someone resourceful, adaptable, and eager to take initiative, with the ability to work collaboratively with central teams in London using technology and digital tools. By helping maintain operational excellence, their role will help ensure an outstanding customer experience.
Capture and record detailed qualification data, maintaining comprehensive notes to enable seamless handoff to the Regional Sales Manager (RSM).
End-of-Funnel Account Management: Oversee payment processing, documentation, and licensing needs for leads that are closed-in-principle. Minimise call volume by proactively keeping leads and customers updated via FreshDesk, email, and outbound calls, effectively ‘account managing’ their experience.
Travel to customer delivery sites as required, ensuring seamless deliveries and keeping customers informed every step of the way
Maintain organised records and ensure full visibility across the sales funnel and fulfilment stages using the CRM platform (ActiveCampaign).
Interest in working at a technology-enabled company that combines real-world assets with digital tools
~ Familiarity and confidence with SaaS/digital products and CRM systems
~ A valid & clean full UK Driver’s License
Exposure to the motor industry, transportation, or private hire sectors a plus, but not required
At Otto Car, we combine purpose with ambition. As a bootstrapped business, we have the freedom to innovate and make meaningful impacts - both within our team and for our customers.