Responsibilities
Responsible to operationally deliver qualitative, high performing services across the Group to deliver services which are outstanding.
Coordinate and prioritise the effective and efficient delivery of clinical services across the Group and manage operational business on a day‑to‑day basis, meeting all necessary standards of safety, quality and patient access within agreed resources. Ensure a culture of continuous improvement and innovation in patient pathways and services.
Lead and support the running of the Group in conjunction with the Clinical Lead and Clinical Matron, resolving daily operational challenges faced at the front door of the hospital. Support the Trust’s improvement plan, which includes a range of projects to enhance patient care and meet national operational standards.
Manage all non‑clinical staff in these areas, ensuring staff are managed in line with the Trust’s employment policies.
Qualifications
Experience in managing clinical and non‑clinical services within a hospital setting, with a proven track record of delivering high‑quality patient services.
Strong leadership and interpersonal skills, with the ability to resolve operational challenges and drive continuous improvement.
Knowledge of NHS operational policies, safety and quality standards.
Employment Requirements
* Identity checks
* Professional registration and qualification checks
* Employment history and reference checks
* Occupational health clearance
* Satisfactory Disclosure and Barring Service check
* Right to work in the UK
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