IT Change Enablement & Config Manager (ITIL v4), Hybrid
Our client, an industry leading and national business, is looking to hire a IT Change Enablement & Config Manager with a strong background in ITIL v4-aligned practices.
The successful candidate will have a background as a Change & Config Manager with strong expertise in ITIL v4-aligned practices, specifically Change Enablement and Configuration Management (CMDB).
The ideal candidate will have hands-on experience as an IT Change Manager combined with proven capability in managing and maintaining a CMDB within enterprise ITSM toolsets.
Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source.
Hybrid working - 3 days per week on site in Manchester.
General responsibilities:
* Build and initiation of the Change Enablement process ensuring compliance with ITIL v4 best practice.
* Build, initiation and maintenance of the CMDB ensuring data integrity and accuracy.
* Support rollout and adoption of new ITIL-aligned practices, including within Change Enablement and Config Management.
* Provide guidance and training to colleagues on ITIL v4 principles and process adherence.
* Liaise with stakeholders to assess and implement changes with minimal risk to business operations.
* Drive continuous improvement initiatives for ITSM processes and governance.
Required Exp...