Job Title: Legal Secretary – Private Property
Location: London (Hybrid – 3 days office / 2 days remote)
Job Type: Full-Time, Permanent
About the Role:
A highly regarded law firm are seeking an experienced Legal Secretary to join their friendly Private Property department.
Key Responsibilities:
Project Coordination
Distribute and co-ordinate support for client projects.
Set up processes for client matters in liaison with Partners, Fee Earners, and client contacts.
Support with the preparation of pitches, presentations, events, and other business development initiatives.
Identify and implement process improvements to enhance client service delivery.
Client Relationship Management
Ensure client-related correspondence is directed appropriately.
Actively support relationship management and client care.
Maintain accurate client data within the CRM system (currently InterAction).
Communicate with external clients independently or on behalf of Partners and Fee Earners.
Arrange client meetings and manage responses to client queries.
Ensure client terms of business are in place and follow up as necessary.
Communication
Manage internal and external queries by phone and email.
Liaise with Business Resource teams on behalf of Partners and Fee Earners.
Work closely with the Client Service Lead to arrange cover during absences.
Financial Support
Assist with timely and accurate time recording.
Liaise with Finance teams on invoicing, billing, expenses, and accounts.
Process invoices and expenses through online systems (currently Chrome).
Support billing and credit control processes.
Generate financial and time reports as required.
Administrative Support
Oversee distribution of work and monitor task progress within the Client Services team.
Manage diaries, meeting arrangements, and travel bookings for Partners and Fee Earners.
Coordinate room bookings, technology, and catering for meetings.
Supervise administrative tasks including filing, record keeping, photocopying, and scanning.
Open, close, and maintain client files.
Ensure effective systems are in place to track and complete short- and long-term tasks.
Experience Required
Previous experience as a PA, EA, or Legal Secretary within a professional services or legal environment.
Strong organisational skills with the ability to manage multiple priorities.
Excellent communication skills, both written and verbal.
Confident using CRM systems and business software (experience with InterAction, Outlook, and 3E desirable).
A proactive, adaptable, and client-focused approach.
For more information, please apply directly or contact Jess at AJ Chambers.