About the Role
We’re looking for a Commercial Assistant to join our team in Brent. You’ll play a key role in supporting day-to-day administrative functions across our operations, ensuring all processes run smoothly and in line with company procedures.
This role involves working closely with colleagues, clients, and service users to deliver accurate, timely and professional support. You’ll be responsible for handling communications, managing purchase orders and invoices, maintaining records, and ensuring customer experience remains central to everything we do.
Role Responsibilities:
1. Ensuring accuracy of work order pricing by the review and quality checking of work orders, including sub contractor data submissions, enabling the progression of completed jobs to invoicing stage so cash collection targets can be maximised and unbilled work minimised.
2. Liaison with sub contractors to resolve any queries or disputes with completion and report any discrepancies or trends in pricing to Commercial Manager to ensure codes claimed are correct, within the job specification and that all costs can be recovered and will not cause any issue or delay to payment.
3. Monitor overheads & cost control of the contract, including vehicles, equipment, tools, stock and petty cash.
4. Running pay notices for sub-contractors
5. Provide coding advice to Planning Team when required to ensure jobs are raised or varied correctly.
6. Work with team members to ensure a commercially competent service is delivered to service users and client and in support of the attainment and maintenance of high levels of satisfaction with performance delivery according to agreed
7. standard operating / contractual procedures and targets.
8. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety
9. requirements, and keep all supplied company assets in a good condition in line with the company policies.
10. Provide assistance with any other tasks that may arise commercially.
11. Attend informal and formal company & client meetings and training sessions as required.
Role Criteria
12. Experience in a commercial environment, ideally within the social housing sector
13. Proven ability to manage administrative processes accurately and efficiently
14. Comfortable working to deadlines in a busy office setting
15. Strong time management, planning, and organisational skills
16. Confident using computerised systems and Microsoft Office applications
17. Excellent written, verbal, and interpersonal communication skills
18. Strong customer service ethos with a professional approach to all interactions
19. Ability to liaise effectively with service users, colleagues, and external stakeholders
20. Willingness to attend meetings and training sessions as required
21. Commitment to maintaining high standards of health & safety and company procedures
Benefits
22. 25 days annual leave plus bank holidays
23. Annual Mears Fun Day – a company-wide celebration of your hard work
24. Volunteering leave to support community initiatives
25. Mears Rewards – discounts on groceries, holidays, eye tests, and more
26. Family-friendly policies and support
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.