Administrator / Safeguarding Administrative Assistant Join a rewarding administration and coordination role supporting safeguarding, data management and multi-agency communication within a specialist domestic abuse support service environment. If you’ve also worked in the following roles, we’d also like to hear from you: Admin Assistant, Administration Assistant, Office Support Assistant, Office Coordinator, Team Administrator, Clerical Assistant, Business Support Administrator This role is known internally as a Multi-Agency Risk Assessment Conference (MARAC) Administrator SALARY: £25,282 per annum Benefits LOCATION: Sandwell, West Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours, Monday to Friday, 9am to 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Administrator / Safeguarding Administrative Assistant to support the effective coordination of safeguarding processes within a busy, multi-agency environment. As an Administrator / Safeguarding Administrative Assistant you will play a key role in administration, data entry, record keeping and communication between internal teams and external partners, ensuring accurate and timely handling of sensitive information. Working closely with support services and partner agencies, the Administrator / Safeguarding Administrative Assistant will help ensure high-risk cases are managed effectively, contributing to improved safety outcomes for vulnerable individuals. DUTIES Your duties as the Administrator / Safeguarding Administrative Assistant include: Manage MARAC Agendas: Receive, record and allocate daily agendas accurately to relevant services Coordinate Communications: Liaise with internal teams and external agencies regarding cases and updates Maintain Accurate Records: Ensure all case information, minutes and actions are logged and stored correctly Track Actions: Monitor post-meeting actions and ensure completion within required timeframes Respond to Enquiries: Act as the main point of contact for MARAC-related queries Support Case Allocation: Work with managers to ensure cases are assigned appropriately Update Systems: Maintain trackers, databases and documentation in line with procedures Identify Missing Information: Chase outstanding or inaccurate data from referral partners Build Partnerships: Develop effective working relationships with multi-agency stakeholders CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in administration, coordination or office support roles Experience of working with vulnerable adults and/or children with an understanding of safeguarding Strong organisational skills with the ability to manage multiple tasks and deadlines Excellent verbal and written communication skills, including report writing Proficient in Microsoft Office, including Word, Excel, Outlook and Teams Ability to work independently and collaboratively within a team Understanding of domestic abuse dynamics and trauma-informed approaches High level of accuracy and attention to detail in data entry and record keeping Professional, empathetic and non-judgemental approach Eligible to work in the UK DESIRABLE Experience of working within multi-agency or partnership environments Experience supporting safeguarding or risk assessment processes Knowledge of MARAC processes or similar case conference procedures Background in social care, support services or not-for-profit sector BENEFITS Mileage allowance Training and development opportunities Employee Assistance Programme Access to group clinical supervision 25 days annual leave plus bank holidays Wellbeing day Pension scheme with employer contribution Time off in lieu when required This role requires a DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14564 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Sandwell, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ