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We are currently seeking three Call Handlers for an immediate start within the health trust. This position is for a duration of six months, with the possibility of extension based on performance and service needs.
About the Role
This full-time role offers 37.5 hours per week, with shift patterns scheduled across Monday to Sunday. Working hours range from 7:00 AM to midnight on weekdays and 8:00 AM to 8:00 PM on weekends. Flexibility to work evenings and weekends is essential.
Responsibilities
* Handling a high volume of incoming calls
* Recording patient details for non-emergency transport
* Liaising with healthcare professionals, ambulance crews, and the public
Qualifications
* Minimum of 5 GCSEs (Grades A–C) including English and Maths
Required Skills
* Previous call centre or high-volume phone handling experience
* Excellent telephone manners
* Ability to handle sensitive information professionally and efficiently
Preferred Skills
* None specified
Pay range and compensation package
* Weekly wages
* Paid holiday entitlement
* Public sector work experience
* Company pension scheme
Equal Opportunity Statement
We are committed to diversity and inclusivity.
For further information please apply with your up-to-date CV by clicking the button.
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