Overview
A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust. The Speech and Language Therapy Service Manager will be a key member of the Care Group F's Senior Leadership Team, accountable for performance, finance, quality, safety, risk and patient experience.
Responsibilities
* Work alongside the Therapies senior leadership team and provide comprehensive professional leadership to the Speech and Language Therapy profession across the Care Group and Trust.
* Function at a senior level, proactively solving complex operational issues within agreed objectives, targets and resource constraints.
* Implement patient‑centred clinical operational strategy, ensuring regulatory compliance and collaboration with external bodies such as commissioners.
* Promote Speech and Language Therapy services and integrate local and national initiatives (e.g., NICE Guidelines) into practice.
* Write and review profession‑specific policies, guidelines and Standards of Practice; ensure annual updates of operational policy and SOPs.
* Ensure departmental policies and procedures are reviewed and updated annually, and that patient leaflets are managed through the Patient Information Forum.
* Maintain compliance with Trust and departmental policies, including Health and Safety legislation and incident reporting.
* Operate operationally within financial, staffing and resource parameters, focusing on service‑led delivery.
* Plan, develop, coordinate, monitor and evaluate Speech and Language Therapy services in line with the Trust Strategy.
* Lead workforce review and programme to meet patient needs and resource availability.
* Support the Chief of Division and Divisional Operations Director in aligning the Service with Division business objectives.
* Collaborate with other Therapy Services Managers to develop a coordinated therapy provision model.
* Develop profession‑specific business cases, SLAs and contracts for services provided within and outside the Trust.
* Contribute to Trust‑wide business cases involving Speech and Language Therapy input.
* Collect, collate and analyse data for operational management and strategic planning.
* Represent the service at Trust meetings, local CCG meetings and other relevant external meetings.
Benefits
* Flexible working hours
* Free 24‑hour confidential counselling support
* On‑site nursery and on‑site cafes offering staff discounts
* Support in career development and flexible staff bank
* Salary sacrifice schemes including lease cars, Cycle to Work and home electronics
* Wagestream – access up to 40% of pay as you earn it
Please refer to the full Job Description for the specification of responsibilities and requirements. This advert closes on Monday 24 Nov 2025.
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