Interaction Recruitment are recruiting for a Warranty Admin to join a busy fast-paced Distribution Centre in Hatfield. This role is based in a fast moving warehouse environment and would suit candidates with WMS / SAP experience and a strong attention to details. This role is working between August 2025 to February 2026 with the potential to be extended.
Pay Rate: £13.30 p/h
Working Hours: Monday to Friday 07:00 to 15:00
This role involves:
1. Processing components and devices on SAP, ServiceNow, ITSM accordingly
2. Updating SAP accordingly
3. Working with our courier partners
4. Checking the warranty on all vendors web portals
5. Claiming warranty from all vendors web portals (raising the RMA) whilst being aware of any financial implications regarding timeframes etc
6. Working with third party suppliers to claim warranty.
7. Despatching all vendors warranty parts back to them
8. Maintaining warranty management tool database
9. Maintaining SLW Data base tool. (Error-handling)
10. Managing the Service Level Agreement.
11. Managing all queries within SLA (error handling)
12. Using Excel to maintain the reporting for all vendors.
13. Maintaining the accuracy on serial number and asset tracking
14. Producing delivery notes and producing courier labels from partner websites
15. Work within SLA for all vendo...