1. Under the direction of the CBC Supervisor, ensure that all course booking requests are completed in an efficient and timely manner in accordance with (iaw) current CBC policy and processes.
a. Respond to emails and phone calls regarding course dates and enrolments requests.
b. Ensure Learners are eligible to attend training iaw CBC priority policy (Position ID & Unit Position List).
c. Ensure Learners have not already been enrolled on the course (double booking) and that they are not due to attend another course (overlapping course).
d. Take note of any pre-requisites there may be when booking a course, ensuring that potential learners meet these before being enrolled onto a course.
e. Advise course administrators (Facilitators & schools) when booking / cancelling courses within 4 weeks of the start date of any course
2. This post will act as the subject matter expert for all Royal Fleet Auxiliary (RFA) Royal Navy based training management, ensuring that the RFA get their bids on all the training they have requested by securing block bookings and adding names from the RFA team at a later date.
3. Manage the weekly reports via CBC (Course Booking Cell) SCIO APP (RN IT database), iaw CBC Weekly Administration instructions to identify potential waste and to ensure the RN training is managed efficiently.
(Remote working within this role is something that can be discussed at interview stages or with your future line manager if you are found successful.)