Store supervisor

Store Supervisor (Full-Time)

Location: Manchester Arndale Store

Contract: 40 hours per week

Description

We are hiring for a Full-Time Store Supervisor to join one of our exciting stores based at the Manchester Arndale.

The primary function of a Supervisor is to oversee Retail staff’s work in the Store environment. You will be in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers when needed.

You will work in a thriving store, supporting the Store Manager to ensure the team maximises sales, maintain a service-first mentality, adhere to best practices and ultimately ensure a positive shopping experience for customers.

Responsibilities

• Oversee daily retail staff operations and activities.
• Address and resolve operational or customer-related issues promptly.
• Support the Store Manager in driving sales and team performance.
• Maintain high standards of customer service and store presentation.
• Assist in training and developing staff to reach their potential.

About you

• Passion for Fashion Retail and our company ethos.
• Previous experience in managing and motivating a team of Sales Assistants.
• Experience working independently and as part of a team.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment.
• Efficient, highly organized, and customer-focused.

Diversity

We recognise and value diversity, aiming to build a great service and happy teams. We encourage people from all backgrounds to apply.