Overview
Job Title: Strategic Account Manager
Salary: Highly Competitive Salary
Location: Edinburgh
Reference: J79129
Contact: Telephone: 0141 647 6688
We have an opportunity for a Strategic Account Manager to join a leading print and communications company.
Responsibilities
* Work closely with the Account Director, taking ownership of a range of client accounts and developing strong client relationships with key stakeholders.
* Ensure the team delivers all business-as-usual activity, while working with the client to understand commercial plans and identify new opportunities to introduce new service lines.
* Deliver the agreed forecasts and targets on the account, and manage the client development plan across several accounts.
* Lead and manage teams to provide the highest level of client servicing to ensure account growth and retention.
Qualifications / Skills
* Knowledgeable in the client's sector and mindful of changes that could affect client strategy.
* Share understanding of client accounts with the wider team.
* Liaise with the wider Account Management team to ensure resources align with client needs; hold regular 1-2-1s with Account Director.
* Develop and support Account Managers to confidently communicate the client's proposition and services.
* Share knowledge and best practice with colleagues and internal departments.
* Manage and communicate to all concerned parties on major campaigns, providing budgets and timing plans.
* Manage workload effectively, seeking opportunities to expand knowledge, grow and develop.
* Resolve issues, escalating to Account Director where appropriate, including any contract risks identified.
* Public Sector experience is very desirable.
* Accurate estimating, invoicing and monthly budget reconciliation.
* Forecasting and forward planning of client spend.
* Identify and maximise cost-saving opportunities.
* Maximise revenue by ensuring all costs are captured and margins are maximised wherever possible.
* Identify and introduce new opportunities where appropriate.
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