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Head of projects - fulfilment

London
asos
Head of projects
Posted: 24 June
Offer description

Job Description


As the Head of Projects, you will lead the strategic planning, execution, and governance of projects across our ecommerce operations. You’ll oversee a diverse portfolio of initiatives—from infrastructure changes to automation rollouts and network expansions—ensuring they are delivered on time, within budget, and aligned with business goals. This role is perfect for a dynamic leader who thrives in fast-paced environments and is passionate about driving operational excellence through structured project delivery.

The Details

* Lead the end-to-end project delivery lifecycle across our supply chain
* Manage and mentor a team of project managers, coordinators, and PMO professionals
* Define and implement project governance frameworks, tools, and best practices
* Oversee project portfolio planning, prioritization, and resource allocation
* Ensure alignment of all projects with strategic business objectives and KPIs
* Collaborate with cross-functional teams including engineering, operations, IT, and finance
* Monitor project performance, risks, and dependencies across multiple workstreams
* Present project updates and strategic insights to senior leadership and stakeholders
* Drive continuous improvement in project delivery quality, and speed.
* Support change management, training, and stakeholder engagement initiatives
* Ensure compliance with safety, quality, and regulatory standards in all project activities
* Foster a culture of accountability, collaboration, and innovation within the project team
* Supporting our culture by championing Diversity, Equity & Inclusion strategies.

Qualifications


About You

* Educational background in Business, Engineering, Logistics, or a related field
* Extensive project management experience, coupled with a strong background in a leadership role.
* Proven track record of delivering complex, multi-site projects in logistics or ecommerce
* PMP, PRINCE2 or similar project management certification is highly desireable
* Strong leadership, coaching, and team development skills
* Excellent stakeholder management and communication abilities
* Proficiency in project management tools (e.g., MS Project, Smartsheet, Jira, Power BI)
* Experience with portfolio management and strategic planning
* Willingness to travel up to 50%


Additional Information

* Employee discount (hello ASOS discount!)
* ASOS Develops (personal development opportunities across the business)
* Employee sample sales
* Access to a huge range of LinkedIn learning materials
* 25 days paid annual leave + an extra celebration day for a special moment
* Discretionary bonus scheme
* Private medical care scheme
* Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits

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